Clinical Supervisor - Outpatient Program

Job Locations US-NY-Syracuse
Category
Program Leadership
Position Type
Full-Time
Work Arrangement
Onsite
ID
2025-5404

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. We’re currently seeking a skilled and compassionate Clinical Supervisor to join our leadership team and support the professional growth, accountability, and clinical integrity of our behavioral health team and the program’s day to day operations.

 

The Clinical Supervisor will work on a Full-Time basis out of Helio Health’s Meadows Certified Community Behavioral Health Outpatient Program Monday–Friday, 8:00am–4:30pm.

 

About the Position:

As the Clinical Supervisor, you will play a central role in maintaining the clinical quality and overall effectiveness of services provided to our diverse client population and report to the Program Director / Clinic Director. This position oversees clinical staff ensuring that treatment approaches align with evidence-based practices and meet the evolving needs of our clients. The ideal candidate is both a leader and a mentor—someone who provides support, structure, and inspiration to clinicians while also implementing quality improvement initiatives and performance management systems that elevate care across the program.

 

We’re looking for someone who:

  • Leads with empathy, clarity, and accountability
  • Can hold a high standard of clinical quality while supporting clinician wellness
  • Enjoys coaching others and developing talent
  • Has a passion for systems improvement and trauma-informed care

Why Join Us?

  • Lead With Purpose: Guide a multidisciplinary team of staff in facilitating meaningful outcomes for those we serve.
  • Support Clinical Excellence: Provide clinical supervision toward licensure and help staff refine and deepen their therapeutic skills.
  • Invest in Growth: Help design and implement continuous quality improvement projects and staff development strategies.
  • Collaborative Culture: Work alongside skilled leaders and a dedicated integrated team of targeted case managers, peer support specialists, psychiatric rehabilitation specialists, and medical providers in a mission-driven setting.

 

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive of $8,000!

 

Pay: $80,000-$85,000/year

Responsibilities

Key Responsibilities:

 

  • Clinical Supervision & Staff Development
    • Provide regular clinical supervision to staff and interns in alignment with licensure requirements and clinical best practices.
    • Continuously assess and elevate staff performance through individual supervision, case review, and performance evaluations.
    • Facilitate trainings, consultations, and clinical discussions to support staff learning, growth, and application of evidence-based models of care and trauma-informed, person-centered approaches.
  • Quality Improvement & Program Oversight
    • Monitor the provision and documentation of clinical services, identifying performance trends and addressing areas of underperformance or concern.
    • Recommend and implement standards and protocols that promote continuous quality improvement.
    • Guide the team through process improvement initiatives and support resolution of day to day clinical and operational challenges.
  • Team & Program Support
    • Act as a clinical resource to staff during challenging cases or crisis interventions.
    • Partner with leadership to ensure compliance with agency, state, and regulatory standards.
    • Assist with hiring, onboarding, and training new clinicians and interns.
    • Foster a team culture of collaboration, accountability, and integrity.

Qualifications

 

  • Required Licensure: LCSW or LMHC-DP
  • Experience: Minimum three years of clinical experience in an appropriate program setting with at least 1 year in a supervisory or leadership role
  • Minimum of Masters Degree
  • An equivalent combination of training and experience may be substituted for educational requirements.
  • Skills: Strong interpersonal communication, team leadership, performance evaluation, and organizational development skills
  • Preferred: Experience with quality improvement, program evaluation, and evidence-based treatment implementation

 

 

Our Comprehensive Employee Benefits Package Includes:    

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

 

 

 

 

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

 

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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