Critical Time Intervention (CTI) Director (Ontario County)

To support the Mission of Helio Health, Inc., the Critical Time Intervention Director will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a “critical time” transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care.

CTI Director:
Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Critical Time Intervention Director will oversee the new project implementation, be the point-person for engaging and providing education about the team and services provided to the community at-large. The Director will oversee the team of one clinician, two case managers, two peer case managers, and one nursing staff. The director will facilitate weekly team meetings, monitor implementation, and be responsible for data collection and performance outcome reporting. The Director will work on a Full-Time basis and using a hybrid work model, working in the community throughout Ontario County.

Schedule: Monday- Friday, 8:00am-4:30pm, with some evening on call responsibilities.

Pay Rate: $90,000.00 - $102,000 per year.

In addition to Helio Health's comprehensive benefits package, Program Directors are eligible for a Sign-On incentive up to $3,000-$8,000 depending upon licensure!

• Maintains and provides supervision of program staff.
• Implements Quality Improvement activities.
• Fiscal program oversight and budget development.
• Participates in Management and Administrative committees as assigned.
• Assures program record documentation is in compliance with agency and regulatory standards.
• Ensures that CTI workers’ practice is consistent with the phase-specific activities and foci of the CTI GPD-CM model.
• Works to create relationships with key providers in the community
• Other duties as assigned by supervisor.

• NYS Licensure required including but not limited to LMSW, LCSW, LMHC.
• Minimum 3-5 years post licensure experience working with individuals who have mental health or co-occurring mental health substance use disorders required.
• Master’s Degree in a related human service field required.
• Experience working with people experiencing homelessness

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.