Service Coordinator

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Service Coordinator will provide services to residents with mental health and substance use disorders. The Service Coordinator will work on a Full-Time basis out of Helio Health’s SRO Gateway Program.

The Service Coordinator schedule will be as follows:

Monday 7:00am-3:30pm

Tuesday 7:00am-3:30pm

Wednesday 2:45pm-11:15pm

Thursday 2:45pm-11:15pm

Friday 7:00am-3:30pm

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500! 

Pay: $15.68 - $20.24 per hour.

• Documents files in an accurate, concise, and professional manner to meet NYS and Federal licensing requirements.  
• Actively seeks involvement of residents and significant others in program planning and progress assessments.  
• Provides services which are intended to assist residents to fulfill their goals and expectations.  
• Assists and teaches Activities of Daily Living (ADL) skills to residents.  
• Completes service plans for residents in conjunction with the Supervisor, Senior Specialists, residents, and collateral contacts as directed by the resident.  
• Reviews medication book on a daily basis to ensure that all medications have been received as prescribed.  
• Ensures all medications are ordered and delivered to the Residence when necessary.  
• Plans and implements on-going recovery recreation/socialization activities with residents both within the residence and in the community.  
• Maintains confidentiality of all case records and patient information in accordance with HIPAA Regulations.  
• Provides transportation to residents as directed.  

• High School Diploma or GED required, Associate’s Degree in Human Services preferred.  
• HUD experience for income base housing preferred.
• At least one year experience in a mental health setting and/or experience working with individuals abusing and/or addicted to alcohol and/or drugs, is preferred.  
• Must possess a valid NYS Driver’s License.  

Our Comprehensive Employee Benefits Package Includes:    

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.